I received an unexpected medical bill. How do I dispute or appeal it?

First, cross-reference the hospital bill against the Explanation of Benefits (EOB) document sent to you by your insurance carrier to ensure the claim was processed correctly.

If the insurance company denied a claim in error or applied wrong cost-sharing, you have the right to file a formal Member Appeal within 180 days. Our agency can help walk you through compiling medical records and submitting the dispute.